BANK JOBS FOR CUST. CARE OFFICERS, TRANSACTION OFFICERS....

Our client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young and dynamic professionals with integrity for the following positions nationwide:

1. Customer Care Officers (CCO)
Job Description:

• Attend to customers enquiries promptly and efficiently
• Process internet banking service and e-products request
• Issue banker’s signature confirmation and reference letter as required
• Refer customer request beyond his/her limit to appropriate authority
• Perform other duties as assigned by Business Service Manager

 Skills Required:

• Good customer service care
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills

 Educational Qualification:

• Candidates must be HND Graduates Only (Minimum Lower Credit) 
• Age not more than 30 years
• Experience in the banking industry will be an added advantage

 2. Transaction Officers (TO)
 Job Description:

• Process opening, reactivation and closure of account’s
• File customers’ records
• Process ATM cards for customers
• Replace lost/expired customer instruments such as ATM Cards, cheque books etc.
• Perform other duties as assigned by Transactions Service Team Lead

Skills Required

• Good customer service orientation
• Good problem solving skills
• Proficient in the use of MS Office
• Good oral and written communication skills

Educational Qualification:

• Candidates must be HND Graduates Only (Minimum Lower Credit) Age: Not more than 30 years
• Experience in the banking industry will be an added advantage

 3. Security Supervisors
Job Description:

• Direct supervision of outsourced security guards attached to the branches
• Ensure strict compliance with security and safety policies. Ensure regulatory compliance in the branch and report infractions to the Chief Security Officer.
• Monitor and ensure armed police presence in the branch as requested by management
• Coordinate emergency response activities in the branch
• Where required, effect the arrest of any persons who may have acted criminally against the interest of the bank
• Provide basic customer service assistance to customers within the banking hall under the supervision of the branch head.

Educational Qualification

• Candidates must be holders of OND (Minimum Lower Credit) with 2 years working experience in the security industry / SSCE with 5 years working security experience 
• Age not less than 28 years and not more than 40 years as at time of applying

To Apply:
Interested candidates should send their resumes to: recruitment@whytecleon.com , quoting interested position as subject of the email.
DEADLINE:  27^th March 2012.